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"Susan's improv instruction
and exercises have been helpful in help-ing me tap into internal personalties
(in terms of tone, gestures and delivery) to deal with different people
and situations. Since my job not only involves office politics, but
is inherently political, the work I have done with Susan helped me
reconnect with a more mentally nimble and spontaneous side, since
advancing good public policy partly requires synching with the players
in the process. Susan's feedback is as insightful as it is useful.
Finally, her feedback resonates with longevity. I still recall
her telling me, "You need to get out of your own way."
--Roberto Ragone
Special
Projects Coordinator
NYC Council
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